.... with the pharmacist in my local Sainsburys. I took a prescription in last wednesday for my new insulin cartridges which I tried to collect today. At first they couldn't find it in the fridge (insulin has to be kept cold) and then they tried to give me the pre-filled syringes that I can't see properly instead of the cartridges for an insulin pen. I ended up having a full blown argument with the pharmacist who swore blind that Optiset and Opticlik were the same thing. They even hunted for the copy of the prescription I had taken in, and couldn't find it - until I pointed out that it must be attached to a prescrption, so they looked again and found it on a shelf. And, guess what, THEY HAD MADE A MISTAKE and ordered the wrong ones!
If I hadn#t been on the ball, or had sent OH/dad to collect it for me. I wouldn't have got any insulin at all!
As for the pharmacist - he couldn't see the difference between the word 'cartridge' and the phrase 'pre-filled syringe'!
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